Refund policy
Refund & Return Policy
Last Updated: June 2026
Customer satisfaction is important to us.
Return Eligibility
You may request a return within 30 days of receiving your order.
To qualify for a return:
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Items must be unused and unworn
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Items must be in original condition
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Original packaging should be included
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Proof of purchase is required
Non-Returnable Items
The following items cannot be returned:
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Personalized or custom-made jewelry
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Gift cards
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Clearance or final sale items
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Items showing signs of wear or damage caused by the customer
Return Process
To initiate a return, please contact:
Our support team will provide return instructions.
Refunds
Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be issued to the original payment method within 5–10 business days.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and include photos of the issue.
We will work to provide an appropriate resolution.
Exchanges
Exchanges may be available depending on inventory availability. Please contact customer support for assistance.